Test page failed to print. The handle is invalid

Understanding the Error

“The handle is invalid” error typically refers to an issue where the system (Windows) cannot properly communicate with the printer due to an invalid reference or “handle” to the printer device. This could be caused by corrupted printer drivers, incorrect printer settings, or problems with Windows services that manage printing tasks.

How to Fix “The Handle is Invalid” Error

Step 1: Restart Your Printer and Computer

  • Restart the Printer: Turn off your printer, wait a few seconds, then turn it back on. This can reset the printer’s internal state and resolve temporary glitches.
  • Restart Your Computer: Similarly, restarting your computer can clear any temporary software issues that might be affecting the printer service.

Step 2: Check Printer Connections

  • Ensure the printer is properly connected to your computer. If you’re using a USB cable, try using a different USB port or a different cable to rule out connection issues.

Step 3: Run the Printer Troubleshooter

  • Windows 10/11: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer > Run the troubleshooter. This can automatically detect and fix issues with printing.

Step 4: Update Printer Drivers

  • Outdated or Corrupted Drivers: Go to the manufacturer’s website, find the latest drivers for your specific printer model, and install them. This can resolve compatibility issues and corrupt drivers.
  • Device Manager: Alternatively, use the Device Manager to update your printer drivers. Right-click on your printer, select “Update driver,” and follow the prompts.

Step 5: Check the Print Spooler Service

  • The Print Spooler service must be running for printing to work correctly. To check and restart the service:
    1. Press Windows Key + R, type services.msc, and press Enter.
    2. Scroll down to find “Print Spooler.”
    3. If it’s not running, right-click on it and select “Start.” If it is running, restart it by selecting “Restart.”

Step 6: Reinstall the Printer

  • Remove your printer from Windows by going to Settings > Devices > Printers & scanners, selecting your printer, and choosing “Remove device.” Reinstall it by clicking “Add a printer or scanner” and following the on-screen instructions.

Step 7: Check for Windows Updates

  • Ensure your Windows is up to date. Go to Settings > Update & Security > Windows Update, and click “Check for updates.” Installing the latest updates can resolve issues related to printing and system performance.


If you’ve gone through these steps and still encounter the “The handle is invalid” error, there might be a deeper issue with your Windows installation or hardware problems with your printer. In such cases, contacting the printer manufacturer’s support or a professional IT service may be necessary for further diagnosis and repair.